If you have a nice product or a great service and you have a website, our live chat agents are ready to serve your site visitors 24x7.
EngageWe proactively engage your visitors in real time.
InteractWe chat with your visitors to determine their needs.
ConvertWe convert your visitors into potential customers.
DeliverWe send the proper lead to your contact details.
We at calling agent proudly presents our specialized call center services twenty four hours a day and seven days a week.
Serving clients through telephones is more convenient and quick as compared to serving them in person. With our 24/7 active call center services; we have been diligently serving our customers for over a decade. Our call center services are not just restricted to telephoning but we also employ live chat, email, texting and social media services. Clients expect consistency of experience, consistent connections, and proactive sharing of data. And this can be achieved with the help of an outsourced customer chat and phone support. The flexibility of our services allows your business to reach out to your wide customer base efficiently and effectively. Because for us, good customer service serves as the life-blood for our business.
You may trust Our Proven Process ⁄ Features for Generating Leads with Live Chat.
Personal manger is appointed to serves as liaison between the client and us.
After vetting the details, leads are forwarded to clients for taking further actions and to close the sale.
Full access of chat transcripts is available to our clients so that they can do quality check.
At Calling Agent, we provide customized support to our clients according to their specifications.
Support service on all kind of chat software? including Zopim, Olark, etc. is provided at Calling Agent.
Detailed reports are generated on weekly basis for the clients for review and evaluation.
At Calling Agent, we also provide our client? access to get involve in hiring process.
To show our clients the quality of our work, Free Trial service is offered to them.
It is very frequent that even when we do shopping on a site or deciding about a holiday spot & destination we get confused and leave the site as there is no help or guidance available. With 24/7 live chat support; a potential customer can clear their confusion by conversing to real person. This increases the chance of conversion.
A study reveals that 90% of clients visiting sites with live chat support consider live chat helpful. Another research shows that 63% of customers who interacted through live chat support said that they would definitely return to use the site again. This increases the chance of purchase and it's cheaper to use as you don't have to pay for anything and in the meanwhile all your queries are getting replies.
A lead is a successful Chat Engagement in which our chat agent captures a name, phone number and/or email of someone who has expressed interest in your product & service. If you want us to ask your visitors more qualifying questions, you can direct our copy writers to include more questions in the response guide.
Certainly. You can. We can help you with it if that's required.
We work diligently to understand your product or service. We go through each document & FAQ section on your company website to ensure we know it all. Additionally, our agents will connect with you on Skype to get additional information from you if that is required.
Yes! We have a legal procedure (Non disclosure agreement signing) to ensure our clients information stays 100% secure.
Installing the chat onto your website is as easy as putting two extra lines of code on your site. We will provide this once your account is set up and you can either pass the instructions to your web developer or we can assign one of our developers to do the job.
We will be in constant touch with you during the 15 days free trial. Once the trial is over, You can decide to continue having live chat on your website and provide awesome service to your customers or you can cancel the subscription and you won? be charged anything.
Yes! Every plan, from 1 agent to custom plans, has an personal account manager assigned to it. The account manager is here to help get you on board with your support plan. Contact them if you need anything at all! It is their job to make sure you are satisfied with the level of support your business is receiving.
"There is not much i would like to say as keep it up guys your hardwork and dedication towards works is really good"
" Once i heard about this company Calling Agent, i was little curious what you guys have to offer than i called you guys in and customer support was remarkable, Now as we are enjoying the customer support which we have availed from calling agent. Thanks for Everything calling agents."
"Customer support is the backbone of every company as far as i know calling agent is one of the best customer service providers. Now all the customers land on my virtul showroom no inquiry get missed as calling agents are live to assist there & then. Aacute; then 24/7 a day and 7 days a week."
" When i started my business of Travel & Á Tourism, i was courious that how come it wil be advertise and how i would be able to be in top searches of google? How i will inroduce my business? Then i came to know about calling agent so i visited their site and availed 14 days trial which was free of cost and the result was so good that i was unable to let go these calling agent call out serives, So now i am a good client of calling Agent & proud of you calling Agents."
"People at Calling Agent possess vigorous combination of intellect, leadership, robust determination and management attributes.
They have a passion to work, bring out the best in them when on a project, totally committed towards their job and easy to deal with."